Very knowledgeable and friendly staff. These guys know their stuff. I like the fact that they review all products before giving you an answer on what best suits your needs. Dont waste your time going anywhere else, they get it right the first time. - Daniel C (5 star review on Google)
Solid work for an affordable price. Knowledgeable staff with helpful input too!!! Thanks Custom Auto World!!!! - Sangui (5 star review in Google)
I ordered a lift kit for my xj through Ken at Custom Auto World a few weeks ago. His customer service was great and was good at helping me find the lift I wanted. The lift I ordered came in fairly quickly. I am definitely going to return. - Jordan K. (5 star review on Google)
I had a great experience at this place. I ordered some car parts over the phone. They were able to get it before the time they promised and for a good price compared to other places I called. I recommend them. - S M. (5 star review on Google)
There seems to be a common misconception among many that if you have an aftermarket/extended warranty, that your car, truck, SUV, or Jeep must be taken to a dealership. This is not true. Non-dealership / Independent Automotive repair shops can service and repair your new or UNDER WARRANTY/EXTENDED WARRANTY. As a positive, at our shop, you can get fast service and work with highly trained technicians! We'd love to take care of your vehicle for you and can do so right here at our automotive shop. Repairs by highly rated and trained automotive technicians with dealer rated diagnostic tools, at BETTER PRICING by a shop that knows you!
It is a law that independent automotive repair shops can maintain and service your warranty. All consumers are protected by the Magnuson-Moss Warranty Act, which is enforced by the Federal Trade Commission (FTC). It prohibits a manufacturer from voiding the new vehicle's warranty or a vehicle's extended warranty because service was performed by a Non-Dealer/Independent Repair shop.
Per the FTC, “It's illegal for a dealer to deny your warranty coverage simply because you had warranty work or routine maintenance or repairs performed by our automotive shop. Routine maintenance can include anything from oil changes, tire rotations and belt replacement, to fluid checks, flushes, new brake pads, and inspections.” It is also important to note that the “Magnuson-Moss Warranty Act makes it illegal for a company to void your warranty or deny coverage under the warranty for the simple cause that you used an aftermarket or recycled part.”
One of the major perks of bringing your vehicle to an independent repair shop is the ability to make your money go further. Many times, warranties will have a limit or a deductible. Our goal is to make your warranty work for you.
Lastly, If you are on the fence about whether or not to purchase an AFTERMARKET or EXTENDED warranty. We suggest opening a savings account for your car and putting back money for possible breakdowns. While warranties are great the limitations can sometimes outweigh the benefits.
Whichever option you may choose we will be there for you every step of the way! We look forward to taking care of your new or under extended/aftermarket warranty, car, truck, SUV, or Jeep right here. Give us a call today!
TRUE OR FALSE? Until your vehicle is out-of-warranty, it must be serviced by the new car dealer or the factory warranty will be void?
FALSE? Our ASE Certified technicians at Custom Auto World CAN SERVICE your vehicle if it is under warranty with the same tools typically faster and at a better price point plus we are cross-trained in multiple lines of vehicles vs. just the brand at the dealership you bought your car or truck giving you more options!
It’s the law that independent repair shops can provide the services to maintain your new car warranty. Consumers are protected by the Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), which prohibits a manufacturer from voiding the vehicle warranty because service was done by a non-dealer.